Digital Resources
Technology Help and Support
Remember that devices need to be restarted on a regular basis to keep them in good working order. If you are experiencing technical difficulties, please RESTART your computer following these steps or check for iPad Updates before submitting a Technology Request.
Frequently Asked Questions
- How do I care for my laptop?
- How can I get help for my students if their device isn't working or they forgot the device?
- What is expected of student and staff technology users?
- I can't connect to the internet at home or off campus. What should I do?
- I'm having trouble logging in. What should I do?
- What happens if I transfer to another school?
- What resources are available for students?
- Content Keeper keeps popping up with a login box. What should I do?
How do I care for my laptop?
How can I get help for my students if their device isn't working or they forgot the device?
What is expected of student and staff technology users?
I can't connect to the internet at home or off campus. What should I do?
I'm having trouble logging in. What should I do?
What happens if I transfer to another school?
What resources are available for students?
Content Keeper keeps popping up with a login box. What should I do?
Classlink
Student access to school and district-approved digital resources is provided through Classlink, our single-sign-on digital portal. Use the Classlink icon in the upper right corner of this page and all school and district webpages to access student resource from any computer, tablet, or smartphone. Learn more about Classlink and JCS Recommended Resources on our Privacy Policy page. Learn more about Digital Resources available to JCS Students and Staff.
- Classlink works best with a browser extension. Learn more about downloading a Classlink browser extension.
- Classlink App: Remember to search for Jefferson County Schools
- Classlink User Guide for Mobile Devices
Classlink works best with a browser extension. Learn more about downloading a Classlink browser extension.
Classlink App: Remember to search for Jefferson County Schools
Classlink User Guide for Mobile Devices
Student Laptops
- Required Videos & Forms for Student Laptops
- Student Resources
- Distance Learning Resources
- Internet Filtering
- Restarting Laptops: Directions and Information
Required Videos & Forms for Student Laptops
Student Resources
Distance Learning Resources
Internet Filtering
Restarting Laptops: Directions and Information